top of page
Conceptual Haven Logo (new).png
Conceptual Haven Logo (new).png

Questions

FAQ's
  • How much does it cost to have "Conceptual Haven" create my website ?"
    We are very transparent with our pricing. Our price list can be found HERE and it includes all different website options from a simple landing page to a full ecommerce website, as well as the different plans we offer. We offer Project-based pricing, hourly, and now Subscriptions! To get a detailed and precise quote, give us an call/text at 646.504.0838 or email at conceptualhaven@gmail.com
  • Which Pricing Option is Best for Me?
    Project-Based: Best for individuals or businesses that just need the design help, and just want to get their website up and running and then can take care of things themselves. Subscription: Best for individuals or businesses that need constant updates, or individuals who may struggle with technology, or finding the time to focus on the site. Hourly: If you need edits to an existing site, just have a few issues you need help with, you want a quick redesign, or you have questions about functionality, hourly is the best choice for you.
  • How long does it take to create the website ?
    Simple landing pages will typically take one - two weeks, while more complex websites (such as a membership site, e-commerce site, subscription-based site, or high-content site) may take up to 4 weeks to complete, depending on the response time. Rush Jobs are available, you wont sacrifice quality, but due to the additional manpower and time allocated to the site there will be an added fee
  • How many revisions do I get on my website?
    We give you up to four revisions with your site to make sure that you are 100% satisfied with your finalized website (amount of revisions depends on the budget and Scope of Work). If you need more, we will charge you a small additional rate per revision until you are completely satisfied.
  • What if I already have a website ?
    We can help you migrate your current website from where it is currently hosted (SquareSpace, WordPress, Blue Host, Wix, GoDaddy, WebStarts, etc.), to allow us to redesign your site. Our hope is to create the website of your dreams. Contact us HERE to find out how we can help.
  • What happens if I need updates to my website?
    If you are apart of our "subscription" plan, then all edits are within the scope of your plan We have a maintenance plan starting at $149/month. Members of our plan get up to 2-hours of unlimited edits, revisions, and additions to their website per month. If you do not want to use our maintenance plan, we charge $50/hour for site design and alteration work. Site overview and consulation is a 200$ fee, where we go over your site from top to bottom and look for corrections and advice to improve your site. Lastly, part of the Scope of Work for designing your website/project can include teaching you the basics of how to use the backend of your site.
  • How responsive is your customer support?
    We pride ourselves in fast response time. Our team will get back to you same day, and typically will answer within a few hours during business hours. Reach out to us by giving us an call/text at 646.504.0838 or emai usl at conceptualhaven@gmail.com Or use our contact page which can be found HERE
  • What if I don't like the final product ?
    If you don't like the final product, we will make changes until you have exactly what you want.

© 2020 Copyright. All Rights Researved. Site Proudly created by CONCEPTUAL HAVEN

bottom of page